JPS Australia

Crewing Coordinator – Melbourne

  • Full time Position
  • Competitive Remuneration
  • Melbourne location

The role:

One of Australia’s leading Audio production companies is seeking an experienced Crewing Coordinator to join our Yarraville-based operations team.

As the Crewing Coordinator you will work closely with the Account Managers to facilitate the engagement of skilled staff for local and interstate events, within the live entertainment industry. This is primarily a coordination role that will focus on the rostering of staff for a wide range of events including; international touring bands, festivals, theatre productions and other live entertainment.

The successful candidate will provide high-level client contact; from crew confirmation, preparation and supply of WHS documentation, through to the commencement of the event, ensuring the seamless coordination of services for our clients.

This is an excellent opportunity for a highly organised individual, who loves working in a fast-paced environment, and who can be flexible to the constantly changing needs of the business.

Key responsibilities include:

  • Manage a high volume of day-to-day communications with internal staff, external contractors, suppliers and event clientele (including; answering phones, emails and undertaking other administrative duties) to ensure our clients production needs are met.
  • Liaise with Account Managers and Clients for staffing requirements.
  • Coordinate and communicate roster information to staff.
  • Manage and facilitate the booking and communication of all travel and accommodation arrangements to staff and event clientele.
  • Assisting Account Managers with production requirements, as requested.
  • Assist with and disseminate all event SWMS and insurance documents as required.
  • Help coordinate and schedule training programs, ensuring training registers and records are kept up to date.
  • Answer phones and other ad hoc administration duties, as required.

Skills and experience

To be considered for this position applicants must meet the essential criteria listed below:

  • Minimum 2 years’ experience in rostering/crewing role.
  • Knowledge of, or experience in the professional audio and live sound production industry, either in theatre or the concert touring industry is highly desirable.
  • Prior rostering and scheduling experience essential Proficient in the use of Microsoft Office Suite, and other software/systems.
  • Excellent organisational skills and the ability to meet multiple deadlines.
  • Call and query handling and call resolution skills with a “can do” attitude.
  • Great communication skills and ability to build strong working relationships.
  • Demonstrated organisational and time management skills and the ability to multi-task and work under pressure.
  • Ability to work efficiently within a team environment and with minimum supervision.
  • Ability to prioritise, organise and coordinate a multiple of tasks.
  • Demonstrated positive work ethic and the willingness to learn new systems.


Please forward a cover letter addressing the selection criteria above along with your resume to